The Education and Care Services Ombudsman, National Education and Care Services Freedom of Information Commissioner and National Education and Care Services Privacy Commissioner receives complaints and assists people who may have been treated unfairly or inappropriately by the Australian Children’s Education and Care Quality Authority (ACECQA) or the State and Territory Government Regulatory Authorities. The Regulatory Authorities approve, monitor and quality assess education and care services for children. ACECQA promotes a nationally consistent regulatory approach.

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NECS Annual Report (PDF)

Education and Care Services
Ombudsman

Receives complaints and helps people who believe they may have been treated unfairly by ACECQA.

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National Education and Care Services
FOI Commissioner

Receives complaints about and requests for review of certain FOI decisions made by ACECQA or the relevant state and territory Regulatory Authority.

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National Education and Care Services
Privacy Commissioner

Receives complaints about privacy related acts or practices of ACECQA or the relevant state and territory Regulatory Authority.

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